Recently we have been asked why we don't have a FAQ page on this site? our immediate answer was that we are always more than happy to answer individual emails from visitors to our sites...but after giving the matter some thought, we realized that it is probably a good idea to answer some of the questions and concerns that you sometimes ask before venturing into spell-work with us. So here goes! These are genuine questions and answers from previous enquiries...

We will extend this page as and when more questions are asked...please feel free to email us with any concerns or questions that you feel we should add to the page!   Please note...new items are always added at the end of the page.

With Bright Blessings! Lily & Crystal at Silvermoon X

You ask......

I am a church goer and I am uncertain how this fits in with spell casting?

Hi! I am also a great respecter of all religion, as is Crystal, but I feel that if done with respect for the people involved and without causing harm to anyone, using the natural energies that have been given to us can not be a bad thing! I would not do anything that went against the creed of another, or indeed against my own moral beliefs.

Can a spell go wrong and harm the person who sent it or the person its worked for?

No! this is impossible if the spell-caster knows what they are doing, and casts the spell with the correct intention. Part of any spell should be a protection for all involved! We always send out 'Absent Healing' to all our clients during the work too.

Is it possible to know before hand exactly what the result of a spell will be?

Well, spells tend to work in the way of least resistance, like water, they will find the shortest distance between two points, a spell will find the easiest & most efficient way to work... this means that we do not always know precisely how the spell will work...only what the end result should be!

I have had a lot of spells done by spell-casters on different sites, some of this work is still ongoing. Is it ok to book a spell with you to help it along Lily?

It is never a good idea to have a lot of spells cast by different people...they may well conflict. If this is the case I will need to ask you to tell me exactly what you already have going on...who is doing the work for you and what the spells are? If I am not comfortable with this once I have investigated it, I may ask you to leave the situation as it is for now, and get back to me in a few months time when the other work you are having done is completed. Too much spell-work at once can actually be anti-productive!

I am however able to tell you if in fact work that you believe is ongoing by another spell-caster, is actually being done for you! and I suggest that you investigate the page 'HAS MY SPELL BEEN CAST?' before you think about more spell-work being done, as it is a sad fact, that many of the sites that offer this sort of work simply take your money and do nothing...this I can sometimes investigate for you!

I am also having spell-work done by another witch who I know is someone that you are quite friendly with Lily, You seem to be very similar to each other in your ethics and your attitude to your work, and so I would like you to work together on a spell for me as I feel that this will make the work much stronger!

While I do understand your reason for requesting this, I am sorry but I have to say no to you! We (Crystal and I) always work alone, and I think that you will find that the other person you spoke about will tell you the same thing. You are correct in that I like and respect this person and her work, as I am sure that she does me too, but I do not feel inspired to work in tandem with anyone else at this time.

Why do you say its not possible to guarantee that a spell that you cast will work? surely if you have cast it right it should always work?

No that is not so! parts of our lives are meant to go in certain directions, and if it is not our karma to have what we want, then it simply wont work! if this is the case then we usually realize before too long why this has happened, I have had clients who, a few weeks after a spell has not worked as they wanted it to, have written back to me saying "Thank goodness the love spell didn't work Lily! I have since found out that he is not someone I want to be with" or "I have just met another man who is wonderful! I am so glad that the spell made me realize that 'X' was not really for me!

Do you offer money back if a spell doesn't work?

How long does a spell take to work?

Some will work almost immediately, others take up to a month/three months to work out, or even longer in some cases...and it is sometimes not possible to hurry them up...as I said earlier, they work in the best way possible for the good of all!

How much contact can I expect to have with you during the month of the spell work? will you answer my emails?

Yes, we answer all email, usually within four days or sooner if possible. I give a lot of back-up with all my spells and will honestly do my very best for you during the time that I am working on your behalf. If for any reason I am going to be unavailable for longer than four days, you will get an answer from Crystal or our assistant Tony who will tell you when I shall be back to answer you. I am never available personally to answer email over the week-ends as this is when I do most of my spell-work. I catch up with all emails on Monday Tuesday am. I am not generally available by phone, as I simply would not have time to do any work if I was!

Supposing I wanted a spell that is not on the list that you offer?

We can create a 'bespoke' spell for your precise needs, but all our spells are variable and are cast in a very specific way for the person involved. Please email us about this.

If I have you do work for me, will you need more payments as the spell-work goes on? I have had a bad experience like this in the past!

No! most certainly not! You pay a one-off fee for my work the price of which is clearly shown on the sites. We never ask for more money after that for the same spell! If after that you decide to book a new spell, I suggest you firstly discuss it with us as it may not be necessary.

I have been ripped off by spell casters on the web before! they take your money then never answer your emails! why should I trust you Lily?

Number 1. I am not asking you to trust me! It is up to you having read all the information on this site whether you do trust me or not, I do not need to convince you! Number 2. I am a genuine practicing Wiccan of many years, as is Crystal. Our beliefs would not allow us to do this! In fact if we feel that you have no trust in us, then we will most likely refuse the work that you wish us to do! I have done this many times over the years, and only take on work for clients that I feel 'comfortable' with. I can not work without your trust.

I ask only that you read through the info on my site, including the feedback which you will realize is genuine, and then if you still feel unsure of us, better to look elsewhere for your help. We only take on work that we feel compatible with. I do not respond to emails that start with "I have been ripped off before on the web so you need to convince me why I should buy a spell from you!" I have many satisfied clients who return again and again, I do not need to work with people who are rude to me, nor do I need to convince anyone of anything..

I sent you 2 emails last week telling you that I want a spell casting asap, but cant afford it right now. You say you do free spells, why haven't you emailed me back to do the spell? or is it just what you say to make yourself look good!

We reserve the right to ignore emails like yours that are rude, or demand work to be done free! I do indeed do much free work but not for people who 'demand' that I do so! There is also certain work that I will not accept, and as the work you requested was for me to take someone away from a happy and stable relationship! I would not accept this sort of work in any circumstances! I suggest you look more closely at your own motives for wanting this. I have with this email sent you remote absent healing.

If I book you to cast spells for me, can I speak to you on the phone about it Lily? I do not see a phone number on your site....

I am sorry, I do not communicate by phone at all with my clients! only by email or by letter (snail mail) I did do so when I began working on the internet, but I was constantly on the phone, and often wakened up in the middle of the night by clients who were feeling sad and 'unable to sleep'! Imagine if you have 20 clients at one time (which I generally do!) who are phoning you almost everyday to chat to you about their spell-work! It got to the point that I had no time to do anything else! so now my rule is 'email or letter'...I am sure that if you think about this you will understand why. If there is a real problem then Crystal is the one for you to speak to. her number is 01542-839221. We put our clients on trust not to abuse this facility.

When the spell-work is finished after the month or whatever is up, do you have a cut-off-point where you no longer reply to emails unless more work is paid for?

Recently I have had to institute one although it goes against the grain with me! In the past I answered all email from past clients and often cast little 'mini' spells for them long after the  three months after the work has been completed! I probably should have had a cut-off-point, but I never seemed to manage it! It is very easy to become 'friends' with some clients of long standing, who often just need a word or two of advice at times...I do not consider that this needs to be paid for. However these days I am so busy that I have to set a time limit, which is usually three months unless the spell is set for a longer time.

Do you answer all emails Lily?

I answer all that are relevant to the work and needing an answer, I have had clients who email me every day just to update me on how they feel, and with any little anecdotes that are happening in their lives...they always seem to expect an answer...I may only answer these if I feel an answer is relevant to the work in hand as I simply don't have the time to answer all emails every day. I am sure that you will agree that this would be unreasonable! I do however attend to my emails and answer them every day during the week, if I am away for some reason in most cases you will get an answer from Tony my assistant.

Do you offer any sort of ongoing help Lily ?

Recently I have been asked this question many times, so now we have a 'Constant Care' package. This will be for clients who wish to retain my services on up to a yearly basis...this will consist of answers to all emails through the year...constant advice and back up (free mini spells) ...and special offers on readings and spells through the year.

Lily, I have had such help from you over the past few months, and although the work is done I feel like you are a friend. Do you mind if I still email you from time to time?

I have no problem with this at all my dear! I love to hear how my clients are getting on...Please feel free to keep in contact when you feel inspired to do so!

IF YOU PREFER TO BOOK & PAY BY POST (printable form)

We will add to this page as questions are sent in. I have so far address all the points that have been put to us in the past...but I am sure there will be more to come!

Blessed be!

Lily

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